National Center for Project Access

The mission of the NCCC is to increase the capacity of health care and mental health care programs to design, implement, and evaluate culturally and linguistically competent service delivery systems to address growing diversity, persistent disparities, and to promote health and mental health equity.

 

The CLCADO is intended to support organizations to (1) plan for and incorporate culturally and linguistically competent values, policies, structures, and practices in all aspects of their work; (2) enhance the quality of services, supports, and advocacy provided to diverse and underserved communities; (3) effect change in education, training, technical assistance, research, and public policy; and (4) advance cultural and linguistic competence as an essential approach to address racial and ethnic disparities and promote equity for people who experience disabilities and their families.  

This guide is designed to assist health care organizations in planning, implementing, and sustaining cultural broker programs in ways including the following: Introduce the legitimacy of cultural brokering in health care delivery to underserved populations. Promote cultural brokering as an essential approach to increasing access to care and eliminate racial and ethnic disparities in health. Define the values, characteristics, areas of awareness, knowledge, and skills required of a cultural broker. Provide guidance on establishing and sustaining a cultural broker program for health care settings that is tailored to the needs and preferences of the communities served. 

A policy brief on cultural and linguistic competence in family supports.